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Что делает сотрудников вовлеченными и мотивированными в Facebook
Автор: Lori Goler and Janelle Gale and Brynn Harrington and Adam Grant
Facebook’s HR department worked with Wharton professor Adam Grant to investigate what keeps employees at the company engaged and motivated. Below, they walk us through the results of their internal study. Engagement is important to us, and we’ve used our data to understand what drives it at Facebook. Over the past few years, we’ve generated hundreds of questions and given them out in pulse surveys across the company. Time and time again, the ones we thought would climb to the top didn’t. The number one factor wasn’t having a best friend at work, being treated with respect, or having a caring manager. It wasn’t autonomy or work-life balance. Although many of these factors mattered, they didn’t matter most.
The single most important driver of engagement at Facebook is pride in the company. When people feel proud to work here they are more satisfied, more committed, more successful, and more likely to recommend us as a great place to work. Pride plays a big role in our lives. Students take pride when they ace a test or graduate from school. Sports fans take pride when their teams win - soccer and basketball fans show testosterone spikes after a victory, and college students are more likely to wear school shirts after a football victory. Parents take pride when their kids make the honor roll or win the spelling bee…sometimes too much pride.
But when it comes to employee engagement, we’ve overlooked the importance of pride. When we talk about engaged employees, we usually focus on how people feel about their relationships and their work. Gallup famously found that people were more engaged when they had strong relationships - especially a best friend at work - and evidence suggests that people are more engaged when they’re working on tasks they enjoy. Although these factors matter in our data, we were surprised to learn that pride has an even stronger impact. People have a relationship with their company too, and that relationship plays a major role in engagement.
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